{"id":43764,"date":"2025-10-31T15:18:28","date_gmt":"2025-10-31T14:18:28","guid":{"rendered":"https:\/\/wtol-academy.nl\/courses\/emergency-response-officer-ero\/"},"modified":"2026-04-25T15:50:58","modified_gmt":"2026-04-25T13:50:58","slug":"emergency-response-officer-ero","status":"publish","type":"page","link":"https:\/\/wtol-academy.nl\/en\/courses\/emergency-response-officer-ero\/","title":{"rendered":"Emergency Response Officer (ERO)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"43764\" class=\"elementor elementor-43764 elementor-42788\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-3623acfe elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3623acfe\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-61b85f04\" data-id=\"61b85f04\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4b10d51 elementor-widget elementor-widget-heading\" data-id=\"4b10d51\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FOOD | WINE | HOSPITALITY<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f8aba16 elementor-widget elementor-widget-heading\" data-id=\"1f8aba16\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Emergency Response Officer (ERO)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9fdb292 elementor-widget elementor-widget-button\" data-id=\"9fdb292\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wtol-academy.nl\/kalender\/lijst\/?tribe_eventcategory%5B0%5D=1151\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Course date<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-3fdc2234 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3fdc2234\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-38cc60ee\" data-id=\"38cc60ee\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-309ca991 elementor-widget elementor-widget-image\" data-id=\"309ca991\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"370\" src=\"https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-1024x474.png\" class=\"attachment-large size-large wp-image-36948\" alt=\"\" srcset=\"https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-1024x474.png 1024w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-500x232.png 500w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-700x324.png 700w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-300x139.png 300w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-768x356.png 768w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-1536x711.png 1536w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-2048x949.png 2048w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-200x93.png 200w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-400x185.png 400w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-600x278.png 600w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-800x371.png 800w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2021\/05\/SVHlogoWIT-1200x556.png 1200w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-6b5bb2e3\" data-id=\"6b5bb2e3\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-907fe6c elementor-widget elementor-widget-shortcode\" data-id=\"907fe6c\" data-element_type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><iframe frameborder=\"0\" allowtransparency=\"true\" src=\"https:\/\/www.klantenvertellen.nl\/retrieve-widget-library.html?color=white&amp;allowTransparency=true&amp;button=true&amp;lang=nl&amp;format=header&amp;tenantId=99&amp;locationId=1079487\" width=\"300\" height=\"30\"><\/iframe><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-5fa0487c\" data-id=\"5fa0487c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-4626d4bf elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4626d4bf\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-7d75c185\" data-id=\"7d75c185\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ad8a64b\" data-id=\"ad8a64b\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-30971e47 elementor-widget elementor-widget-heading\" data-id=\"30971e47\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/staging.wtol-academy.nl\/incompany-2\/\">Tailored for your business <\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-20362413 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"20362413\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4368a76e\" data-id=\"4368a76e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f551710 elementor-widget elementor-widget-heading\" data-id=\"6f551710\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">PROGRAM<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4cd4b69d elementor-widget elementor-widget-text-editor\" data-id=\"4cd4b69d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>Act as every second counts! <\/strong>(incl. NIBHV certificaat)<\/h3><p>Do you have employees? Then according to the Working Conditions Act (<strong>Arbowet<\/strong>), you are obliged to always have at least one <br><strong>Emergency Response Officer (ERO)<\/strong> is present within your organisation. An ERO is responsible for fighting a fire as it starts, providing first aid, and guiding an evacuation. During this practical and interactive ERO training course, participants learn to act quickly and effectively in emergency situations. From CPR with an AED to firefighting and evacuation, everything is covered.  <\/p><h3><strong>Why take an emergency response training course?<\/strong><\/h3><p>An emergency can occur at any moment. Whether it concerns a colleague who falls ill or a fire breaking out, well-trained emergency response officers (EROs) can save lives. This course prepares your employees to act with confidence and calm in critical situations. Afterwards, they know exactly how to react to an incident, so that the safety of everyone within the company is guaranteed.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9a05208 elementor-widget elementor-widget-heading\" data-id=\"9a05208\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><b>For whom?<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b8abfa3 elementor-widget elementor-widget-text-editor\" data-id=\"b8abfa3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3><strong>What do you learn during the training sessions?<\/strong><\/h3><p>The training consists of two main parts: First Aid and Firefighting &amp; Evacuation.<\/p><ul><li>Alarming and general emergency response rules<\/li><li>CPR and the use of an AED<\/li><li>Treatment of external wounds (burns, eye injuries, bruises)<\/li><li>Insight into fire and the dangers involved in fire<\/li><li>Initial firefighting<\/li><li>Supervising a safe evacuation<\/li><\/ul><p> <\/p><p>The training includes practical exercises, demonstrations, and realistic scenarios, so participants can immediately apply what they have learned<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3c1a7afa\" data-id=\"3c1a7afa\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-68d0121 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"68d0121\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-428251d1\" data-id=\"428251d1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-71a9a2e3 elementor-widget elementor-widget-heading\" data-id=\"71a9a2e3\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Benefits<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3dd22ce1 elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"3dd22ce1\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-check\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\"><b>Membership discount<br>The Horecabond 20% <\/b><\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">1 day (10:00 \u2013 16:00 AM) <\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-calendar-alt\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Refresher training: 1 half-day session<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-user-graduate\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">NIBHV Certificat<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-globe\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Dutch\/English<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-graduation-cap\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">VAT exempt 0.0%<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-circle-right\"><\/i>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Price upon request<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd65232 elementor-widget elementor-widget-button\" data-id=\"3fd65232\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/wtol-academy.nl\/kalender\/lijst\/?tribe_eventcategory%5B0%5D=1151\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-chevron-right\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Course date<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-7501d72 elementor-widget elementor-widget-image\" data-id=\"7501d72\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"225\" height=\"225\" src=\"https:\/\/wtol-academy.nl\/wp-content\/uploads\/2025\/11\/NIBHV-WTOL-Academy.png\" class=\"attachment-large size-large wp-image-43077\" alt=\"\" srcset=\"https:\/\/wtol-academy.nl\/wp-content\/uploads\/2025\/11\/NIBHV-WTOL-Academy.png 225w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2025\/11\/NIBHV-WTOL-Academy-150x150.png 150w, https:\/\/wtol-academy.nl\/wp-content\/uploads\/2025\/11\/NIBHV-WTOL-Academy-100x100.png 100w\" sizes=\"(max-width: 225px) 100vw, 225px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8687e5e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8687e5e\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-04da4b7\" data-id=\"04da4b7\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-605d5b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"605d5b9\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-09659fb\" data-id=\"09659fb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-087acdc elementor-widget elementor-widget-heading\" data-id=\"087acdc\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">FREQUENTLY ASKED QUESTIONS<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-9c71a99 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9c71a99\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-64811ca\" data-id=\"64811ca\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8cdb6ae elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"8cdb6ae\" data-element_type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-8cdb6ae\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"8cdb6ae\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n    <div class=\"eael-accordion-list\">\n                <div id=\"which-level-is-most-suitable-for-me\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1471\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus-square\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus-square\"><\/i><\/span><h3 class=\"eael-accordion-tab-title\">Which level is most suitable for me?<\/h3><\/div><div id=\"elementor-tab-content-1471\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"which-level-is-most-suitable-for-me\"><p>The demand for education is increasing rapidly as people seek more knowledge. In addition to our practical training courses, we use modern digital learning methods such as E-learning, Game-learning and Mobile learning. <br \/><strong>Below is an overview of the different knowledge levels:<\/strong><br \/>\u2013 Level 1 (Basic)<br \/>\u2013 Level 2 (Intermediate)<br \/>\u2013 Level 3 (Advanced)<br \/>\u2013 Level 4 (Expert)<\/p>\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"what-does-e-learning-game-learning-involve\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1472\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus-square\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus-square\"><\/i><\/span><h3 class=\"eael-accordion-tab-title\">What does E-learning | Game learning involve?<\/h3><\/div><div id=\"elementor-tab-content-1472\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-does-e-learning-game-learning-involve\"><p>Game learning, that&#8217;s learning through entertainment. By offering information and\/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning\u2502Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.       <\/p>\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"im-taking-a-training-course-do-i-have-to-take-an-exam\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1473\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus-square\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus-square\"><\/i><\/span><h3 class=\"eael-accordion-tab-title\">I'm Taking a Training Course, Do I Have to Take an Exam?<\/h3><\/div><div id=\"elementor-tab-content-1473\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"im-taking-a-training-course-do-i-have-to-take-an-exam\"><p>No, that&#8217;s not mandatory! But&#8230; a successful course\/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you&#8217;ll find the various dates for the official SVH exam. For more information about exams, also see <a href=\"https:\/\/www.svh.nl\/\" rel=\"nofollow noopener\" target=\"_blank\">SVH.nl<\/a>   <\/p>\n<p><strong><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\">Theoretical and experimental frameworks.<\/span><\/span><\/strong><br \/><span style=\"vertical-align: inherit;\"><span style=\"vertical-align: inherit;\"> Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This additional content covers everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.   <\/span><\/span><\/p>\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"im-an-entrepreneur-are-the-costs-for-training-tax-deductible-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1474\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus-square\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus-square\"><\/i><\/span><h3 class=\"eael-accordion-tab-title\">I'm an entrepreneur. Are the costs for training tax deductible? <\/h3><\/div><div id=\"elementor-tab-content-1474\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"im-an-entrepreneur-are-the-costs-for-training-tax-deductible-\"><p>Check the current rules regarding deduction of study costs at <a href=\"http:\/\/www.belastingdienst.nl\" rel=\"nofollow noopener\" target=\"_blank\">www.belastingdienst.nl<\/a><\/p>\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"im-an-employee-are-the-costs-for-training-tax-deductible-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1475\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus-square\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus-square\"><\/i><\/span><h3 class=\"eael-accordion-tab-title\">I'm an employee. Are the costs for training tax deductible? <\/h3><\/div><div id=\"elementor-tab-content-1475\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"im-an-employee-are-the-costs-for-training-tax-deductible-\"><p>Study costs are tax deductible but there are some conditions attached. The main conditions are:<br \/>1) The study costs you incur must be related to earning your income.<br \/>2) You can acquire a better position within the company where you work with this wine study.<br \/>Check the current rules regarding deduction of study costs at <a href=\"http:\/\/www.belastingdienst.nl\" rel=\"nofollow noopener\" target=\"_blank\">www.belastingdienst.nl<\/a> <\/p>\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"i-have-a-complaint-what-should-i-do-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1476\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus-square\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus-square\"><\/i><\/span><h3 class=\"eael-accordion-tab-title\">I have a complaint. What should I do? <\/h3><\/div><div id=\"elementor-tab-content-1476\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"i-have-a-complaint-what-should-i-do-\"><p><strong>Do you have a complaint?<\/strong><br \/>If you have a complaint about our services, please submit it to the management of WTOL Academy BV. We do our utmost to resolve your complaint to your satisfaction. See also our terms and conditions   <br \/><strong>Description of your complaint<\/strong><br \/>Clearly state in the letter or email what the complaint is and\/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here  <br \/><strong>Response within 6 weeks<\/strong><br \/>The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest. <br \/><strong>Disagree with management&#8217;s response<\/strong><br \/>Do you disagree with the management&#8217;s response? Then you can turn to the court. In certain cases you can turn to the <a href=\"https:\/\/www.degeschillencommissie.nl\/\" rel=\"nofollow noopener\" target=\"_blank\">disputes committee.<\/a>  <br \/><strong>Binding decision<\/strong><br \/>The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.  <\/p>\n<\/div>\n                <\/div><div class=\"eael-accordion-list\">\n                <div id=\"my-question-hasnt-been-answered-what-can-i-do-\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1477\"><span class=\"eael-advanced-accordion-icon-closed\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-plus-square\"><\/i><\/span><span class=\"eael-advanced-accordion-icon-opened\"><i aria-hidden=\"true\" class=\"fa-accordion-icon fas fa-minus-square\"><\/i><\/span><h3 class=\"eael-accordion-tab-title\">My question hasn't been answered. What can I do? <\/h3><\/div><div id=\"elementor-tab-content-1477\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"my-question-hasnt-been-answered-what-can-i-do-\"><p>Leave your details here and we&#8217;ll contact you within one business day.<br \/>You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We&#8217;re happy to help you.  <\/p>\n<\/div>\n                <\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-inner-section elementor-element elementor-element-3166c04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3166c04\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-270f45a\" data-id=\"270f45a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-c707c7a\" data-id=\"c707c7a\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-38b68fb elementor-align-center elementor-widget elementor-widget-button\" data-id=\"38b68fb\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">ALL FREQUENTLY ASKED QUESTIONS<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-inner-column elementor-element elementor-element-385fa38\" data-id=\"385fa38\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>If you have employees, the Working Conditions Act (Arbowet) obliges you to have at least one emergency response officer (BHV\u2019er\/ERO) present within your organisation at all times. <\/p>\n","protected":false},"author":687,"featured_media":42790,"parent":37435,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"opleidingstype":[1107],"niveau":[1109],"thema":[1286],"duur":[1112],"prijs":[1272],"class_list":["post-43764","page","type-page","status-publish","has-post-thumbnail","hentry","opleidingstype-hospitality","niveau-beginner","thema-inappropriate-behaviour","duur-1-dag","prijs-200-500"],"_links":{"self":[{"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/pages\/43764","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/users\/687"}],"replies":[{"embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/comments?post=43764"}],"version-history":[{"count":3,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/pages\/43764\/revisions"}],"predecessor-version":[{"id":46348,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/pages\/43764\/revisions\/46348"}],"up":[{"embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/pages\/37435"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/media\/42790"}],"wp:attachment":[{"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/media?parent=43764"}],"wp:term":[{"taxonomy":"opleidingstype","embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/opleidingstype?post=43764"},{"taxonomy":"niveau","embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/niveau?post=43764"},{"taxonomy":"thema","embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/thema?post=43764"},{"taxonomy":"duur","embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/duur?post=43764"},{"taxonomy":"prijs","embeddable":true,"href":"https:\/\/wtol-academy.nl\/en\/wp-json\/wp\/v2\/prijs?post=43764"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}