FOOD | WINE | HOSPITALITY

SVH Drinks Knowledge online course

PROGRAM

Do you want to learn more about the fascinating world of beverages? Looking to improve your skills as a barista, tea sommelier or cocktail specialist? Whatever your goal is, with this online SVH drinks knowledge training, we offer everything you need! Learn about various preparation methods, serving techniques and much more! This online course covers coffee, tea, digestifs and cocktails. No prior experience is required—only a passion for coffee, tea, digestifs and cocktails! And, of course, a desire to learn…

What are the benefits?
√ Game learning combines learning and practice with fun.
√ Convenience versus time: learn whenever and wherever it suits you.
√ Unlimited repetition.
√ Feedback per question.
√ Easy progression to various SVH qualifications
√ Available 24/7 anywhere in the world

Coffee: In the hospitality industry, coffee is served at any time of the day. Many guests return specifically for a good coffee. What types of coffee can you serve? How do you serve the various coffee drinks?

Tea: How and where does tea grow? In what ways are tea leaves processed and how do the differences between tea categories arise?

Digestifs: A digestif is a drink served after a meal to aid digestion. What is the perfet serve of a digestif? Learn to use to perfect ingredients in standard measures with the perfect glass.

Cocktails: You can vary endlessly with cocktails once you know their characteristics, which ingredients you can use, and how to serve them at their best. What types of cocktails are there and how can you experiment with cocktails?

E-learning licence duration: The licence for the e-learning program is valid for 4 months. After this period, the licence will expire automatically. Still have doubts? Take a FREE look at our e-learning modules first.

Benefits

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Introduction to E-learning

FREQUENTLY ASKED QUESTIONS

What does SVH mean?

SVH stands for: Foundation for Professional Competence in Hospitality.
SVH’s core objective is to increase professional competence in the hospitality industry. Together with partners from hospitality education and business, SVH develops (digital) learning materials and teaching methods for (vocational) education, trainers and entrepreneurs. SVH ensures knowledge by conducting exams and provides insight into the training offerings for the hospitality industry. This way, they help connect hospitality education with business, drive innovation, and increase professional competence in the industry. www.svh.nl

Which level is most suitable for me?

The demand for education is increasing rapidly as people seek more knowledge. In addition to our practical training courses, we use modern digital learning methods such as E-learning, Game-learning and Mobile learning.
Below is an overview of the different knowledge levels:
– Level 1 (Basic)
– Level 2 (Intermediate)
– Level 3 (Advanced)
– Level 4 (Expert)

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

What does E-learning | Game learning involve?

Game learning, that’s learning through entertainment. By offering information and/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning│Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This additional content covers everything an hospitality employee needs to know about giving good advice to the guests and hobbyist at home about wine and food.

I'm an entrepreneur. Are the costs for training tax deductible?

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, please submit it to the management of WTOL Academy BV. We’re delighted to resolve your complaint to your satisfaction. Please look into our terms and conditions
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

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