SVH ACCREDITED | 98% OF OUR STUDENTS RECOMMEND US

FOOD | WINE | HOSPITALITY

SVH Social Hygiene Crash Course

Do you want to earn your SVH Diploma in Social Hygiene quickly? During the Social Hygiene Crash Course, we cover the entire curriculum in a single day of classes and provide targeted preparation for the official SVH exam.

20% discount

via De Horecabond

€450,-

Discount from 8 persons

1 training day

9 am until 4 pm

SVH Diploma

Exam included

What you'll learn at the SVH Social Hygiene course

During the course, we will cover the most important topics related to social etiquette, responsible alcohol service, and creating a safe and welcoming hospitality environment.

Alcohol Act

You will cover the laws and regulations governing the serving and sale of alcohol, as well as the responsibilities associated with them.

Foodservice market and hospitality concept

You will gain an in-depth understanding of the hospitality industry and the business and hospitality model.

Establishing and enforcing house rules

You'll learn how to establish clear company policies and enforce them consistently throughout the company.

Alcohol, drug, smoking, and gambling policies

You will address policies regarding alcohol, drugs, smoking, and gambling in the hospitality industry.

Harassment, aggression, and violence

You will learn how to handle situations involving sexual harassment, aggression, and violence.

Safety in the workplace

You will address the most important safety considerations in the hospitality industry.

Who is required to take the Social Hygiene course?

Are you an entrepreneur or manager at a hospitality business that serves alcohol? If so, Social Hygiene isn’t just a nice-to-have—it’s a legal requirement. To obtain an alcohol license, managers must meet the Social Hygiene requirements and be registered in the Social Hygiene Registry. This course is therefore essential for anyone who holds a position of responsibility within an organization where alcohol is sold or served.

The course is intended, among others, for:

Practical and flexible learning

One-day crash course with SVH Exam

During the Crash Course in Social Hygiene, we cover all the material you need for the official SVH exam in a single, hands-on day of instruction. The instructor will walk you through the most important topics, answer your questions, and specifically prepare you for what to expect during the exam.

SVH-ACCREDITED | 92% PASS RATE

SVH Diploma in Social Hygiene?

Do you need the certificate quickly for your job or hospitality business? With the Social Hygiene Crash Course, you can combine online preparation with one intensive day of classes and targeted exam training.

20% discount

via De Horecabond

€450,-

Discount from 8 persons

1 training day

From 9 am until 4 pm

SVH Diploma

Exam included

SVH-ACCREDITED | 92% PASS RATE

SVH Diploma Social Hygiene

20% discount

via De Horecabond

€450,-

Discount from 8 persons

1 training day

9 am until 4 pm

SVH Diploma

Exam included

Heb je het diploma snel nodig voor jouw werk of horecabedrijf? Met de Spoedcursus Sociale Hygiëne combineer je online voorbereiding met één intensieve cursusdag en een gerichte examentraining.

SVH-ACCREDITED | 92% PASS RATE

Frequently asked questions

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Which level is most suitable for me?

The demand for education is increasing rapidly as people seek more knowledge. In addition to our practical training courses, we use modern digital learning methods such as E-learning, Game-learning and Mobile learning.
Below is an overview of the different knowledge levels:
– Level 1 (Basic)
– Level 2 (Intermediate)
– Level 3 (Advanced)
– Level 4 (Expert)

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

What does E-learning | Game learning involve?

Game learning, that’s learning through entertainment. By offering information and/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning│Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This extra content relates to everything an employee in the hospitality industry needs to know within certain functions in order to be able to give good advice to the guest. But also the hobbyist at home, who wants to know more about wine and food.

I'm an entrepreneur. Are the costs for training tax deductible?

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

FOOD | WINE | HOSPITALITY

Crash Course: Social Responsibility

Why choose this Social Responsibility crash course?

The answer is quite simple… At every commercial organisation, business, hospitality venue or off-licence, where alcohol is served and/or sold, there must be at least one employee present who holds the SVH Social Responsibility Diploma. In non-profit (paracommercial) organisations, at least two directors must possess the SVH Social Responsibility Diploma. With the courses from WTOL Academy, you can obtain this SVH Diploma quickly and easily. You can also take this course entirely online, including the SVH exam

Social Responsibility Crash Course Day

The Social Responsibility crash course (one-day course) consists of a single day from 09:00 to 16:00. During the course, the entire SVH Social Responsibility curriculum is covered and you will have the opportunity to ask the trainer questions. Additionally, during the crash course, you will complete exam training to ensure optimal preparation for the SVH exam.

Inhoud Spoedcursus Sociale Hygiëne
De Spoedcursus Sociale Hygiëne (dagcursus) bestaat uit 1 dag van 09.00 uur tot 16.00 uur. Het examen doe je aansluitend op deze lesdag!

√ the Licensing Act
√ the hospitality market, business and hospitality formulas
√ drafting and enforcing house rules
√ alcohol, drugs, smoking and gambling policies
√ dealing with (sexual) harassment, aggression and violence
√ workplace safety and security

To prepare thoroughly for the course day, we advise you to allow for 3 to 5 hours of preparation time, during which you go through the ‘SVH Social Responsibility’ e-learning program and practise with the online mock exams.

Benefits

VAT exempt 0.0%

Good to know: all our courses are exempt from VAT, so you do not pay VAT on the course fee.

Member discount The Horecabond 20%

A member of The Horecabond? Enjoy a 20% discount on our courses.

50% discount on Entree Magazine

Sign up for the course and receive a subscription to Entree Magazine at a 50% discount.

FREQUENTLY ASKED QUESTIONS

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Horeca (Foundation for Professional Competence in Hospitality). SVH’s core objective is to increase professional competence in the hospitality industry. Together with partners from hospitality education and the business community, SVH develops (digital) learning materials and teaching methods for (vocational) education, trainers and entrepreneurs. SVH guarantees knowledge by administering exams and provides insight into the range of training courses available for the hospitality industry. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Which level is most suitable for me?

The demand for education is increasing rapidly as people seek more knowledge. In addition to our practical training courses, we use modern digital learning methods such as E-learning, Game-learning and Mobile learning.
Below is an overview of the different knowledge levels:
– Level 1 (Basic)
– Level 2 (Intermediate)
– Level 3 (Advanced)
– Level 4 (Expert)

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

What does E-learning | Game learning involve?

Game learning, that’s learning through entertainment. By offering information and/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning│Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This additional content covers everything an hospitality employee needs to know about giving good advice to the guests and hobbyist at home about wine and food.

I'm an entrepreneur. Are the costs for training tax deductible?

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

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