SVH ACCREDITED | 98% OF OUR STUDENTS RECOMMEND US

FOOD | WINE | HOSPITALITY

SVH Hospitality Mentor course

Would you like to provide professional guidance to trainees, work experience students or new staff within your hospitality business? On the SVH Mentor course, you will learn how to pass on your professional knowledge, coach staff and create a safe and educational working environment.

20% discount

via De Horecabond

€1095,-

Exam included

3 training days

E-learning included

2 languages

Dutch or English

What you'll learn as
SVH Hospitality Mentor

During the SVH Hospitality Mentor course, you will learn how to mentor students, trainees and new staff in a clear and motivating way. You will develop the skills to pass on knowledge, encourage development and assess performance objectively.

Recruitment and selection

You will learn how to recruit and select suitable trainees based not only on their knowledge and experience, but also on their motivation, attitude to learning and how well they fit in with the company and the team.

Communication & conversations

You will develop your communication skills and practise various conversation techniques.

Effective induction

You will learn how to settle new pupils in effectively.

Guiding, coaching and instructing

You will develop the skills needed to guide, coach and instruct pupils. This also covers teaching skills.

Giving feedback and motivating

You will learn how to give feedback and how to encourage and motivate pupils.

Observing, assessing and conducting interviews

You will teach pupils how to observe and evaluate. You will also practise conducting appraisal and performance reviews.

Helping your staff to develop

The SVH Hospitality Mentor course is designed for hospitality business owners, managers and experienced staff who supervise apprentices, work experience students or new colleagues. A qualified training supervisor is also essential if your business wishes to become or remain an accredited training provider.

After completing the course, you will be able to set up and deliver a full mentoring programme independently. You will know how to set clear learning objectives, instruct and coach staff, and assess their development professionally.

Once you have passed the exam, you will receive the official SVH Hospitality Mentor diploma. This will enable you to work as a certified training instructor and help your organisation to train new talent effectively.

Man met Laptop. afbeelding voor Kennismaking met E-learning
Practical and flexible learning

Classroom-based lessons and e-learning

The SVH Hospitality Mentor course combines personalised guidance during the classroom sessions with online learning and assignments based on your own work environment. You study the theory at your own pace and use the classroom sessions primarily to practise with familiar real-life situations.

SVH-ACCREDITED | 92% PASS RATE

Become hospitality mentor, develop your team

Effective guidance makes the difference between someone who simply goes through the motions and someone who develops into an independent professional. The SVH Hospitality Mentor course teaches you how to guide learners in a clear, motivating and professional manner.

20% discount

via De Horecabond

€1095,-

Exam included

3 training days

Including innovative E-learning

Two language options

Dutch or English

SVH-ACCREDITED | 92% PASS RATE

Become hospitality mentor, develop your team

20% discount

via De Horecabond

€1095,-

Exam included

3 training days

Including E-learning

Two language options

Dutch or English

Discover the most important wine regions and wine styles of France in nine lessons. Good guidance makes the difference between someone who merely goes through the motions and someone who develops into an independent professional. With the SVH Instructor course, you’ll learn how to guide students clearly, motivatingly and professionally. Learn to recognise and assess French wines more effectively and receive a certificate upon completion.

SVH-ACCREDITED | 92% PASS RATE

Frequently asked questions

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Who is this course aimed at?

The SVH Hospitality Mentor course is intended for staff who supervise apprentices or trainees in the hospitality sector. This includes business owners, supervisors, managers and experienced staff who are responsible for training (apprentice) staff within an accredited training organisation.

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

How long does the course last and what is the study load?

The SVH Hospitality Mentor course is a three-day training programme, supplemented by online learning activities. In addition to the course days, you will work independently on your portfolio and prepare for the exam. The course workload is easy to balance with work.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This extra content relates to everything an employee in the hospitality industry needs to know within certain functions in order to be able to give good advice to the guest. But also the hobbyist at home, who wants to know more about wine and food.

How does the exam work, and when do I take it?

The SVH Instructor examination consists of three parts:

  1. Portfolio (you’ll be working on this during the course)

  2. Role-play: Coaching & Guidance (oral practical exam)

  3. Written theory exam comprising 30 multiple-choice questions

Wanneer alle onderdelen met een positief resultaat zijn afgerond, ben je geslaagd.

Can I have an invoice made out in the company’s name?

Yes, when you register, you can specify that you would like to receive an invoice in your company’s name. For any questions regarding reimbursement or tax deductibility, we recommend that you contact your bookkeeper or accountant.

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

FOOD | WINE | HOSPITALITY

SVH Leermeester cursus (Horeca)

Wil je leerlingen of jonge medewerkers begeleiden binnen jouw horecabedrijf? Dan is de SVH Leermeester cursus essentieel. Om een erkend leerbedrijf te worden én te blijven, moet er minimaal één gediplomeerd SVH Leermeester binnen het bedrijf werkzaam zijn.Als leermeester speel je een sleutelrol in de ontwikkeling van (jonge) medewerkers. Je draagt vakkennis over, begeleidt in de praktijk en zorgt voor een veilige, leerzame werkomgeving. De kwaliteit van jouw begeleiding is direct van invloed op het succes van de leerling én het leerbedrijf.Goed om te weten: De SVH Leermeester cursus is ook volledig online te volgen.

SVH Leermeester – 3-daagse leermeestertraining

De SVH Leermeester cursus is een intensieve, praktijkgerichte training waarin je leert hoe je leerlingen effectief begeleidt op de werkvloer. Je ontwikkelt niet alleen didactische vaardigheden, maar leert ook hoe je inspeelt op de leerling van nu.

Na afronding ben je bevoegd om leerlingen te begeleiden en kun je namens jouw bedrijf de erkenning als leerbedrijf aanvragen. (Let op: de lesdagen zijn om de week)

Wat leer je tijdens de SVH Leermeester cursus?

Tijdens de cursus krijg je inzicht in de belangrijkste werkprocessen van een leermeester én leer je deze toepassen in de dagelijkse praktijk.

Je leert onder andere:

  • leerlingen werven en selecteren
  • leerlingen introduceren en effectief inwerken
  • begeleiden, coachen en instrueren op de werkvloer
  • voortgang bewaken en ontwikkeling stimuleren
  • gesprekken voeren (feedback-, beoordelings- en voortgangsgesprekken)
  • omgaan met motivatie, generatieverschillen en leerstijlen
  • leerlingen beoordelen op een objectieve en constructieve manier
  • begeleidingstrajecten opstellen en evalueren

De focus ligt op praktische toepasbaarheid: wat kun je morgen anders doen op de werkvloer?

Examen & diploma: SVH Leermeester

De SVH Leermeester training leidt toe naar het verplichte SVH Leermeester diploma. Het examen bestaat uit drie onderdelen:

  1. Portfolio
    Dit stel je samen gedurende de training, op basis van opdrachten uit de praktijk.
  2. Rollenspel Coachen & Begeleiden
    Een mondeling praktijkexamen waarin je laat zien hoe je leerlingen begeleidt.
  3. Schriftelijk theorie-examen
    Een examen met 30 meerkeuzevragen.

Wanneer je voor alle onderdelen een voldoende behaalt, ben je geslaagd. Je ontvangt het officiële SVH Leermeester diploma inclusief het bijbehorende leermeesterspeldje.

Voor wie is de SVH Leermeester cursus bedoeld?

De SVH Leermeester cursus is bedoeld voor:

  • ondernemers en eigenaren van horecabedrijven
  • leidinggevenden en managers
  • medewerkers die leerlingen gaan begeleiden
  • bedrijven die (opnieuw) erkend leerbedrijf willen worden

Na het behalen van je diploma word je aangemeld bij SVH. Het bedrijf waar je werkt kan vervolgens de erkenning als leerbedrijf aanvragen.

Toelatingseisen

  • Je hebt een goede basisopleiding met succes afgerond
  • Je beschikt over voldoende beheersing van de Nederlandse taal
  • Je werkt in of voor een erkend (of aan te melden) leerbedrijf

Waarom kiezen voor de SVH Leermeester cursus bij WTOL?

Met de nieuwste update van de training biedt WTOL een actuele en praktijkgerichte leermeesteropleiding die aansluit bij de hedendaagse werkvloer.Wat deze cursus onderscheidt:
  • vernieuwde online leeromgeving
  • interactieve trainingen met praktijkvoorbeelden
  • concrete tools voor begeleiding van jongeren
  • aandacht voor motivatie, binding en behoud van medewerkers
  • inzicht in omgaan met generaties (zoals Gen Z en millennials)

Je leert niet alleen wat je moet doen als leermeester, maar vooral hoe je dat effectief doet.

Inhoud van de training (overzicht)

Tijdens de SVH Leermeester cursus komen onder andere de volgende onderwerpen aan bod:

  • communicatieve vaardigheden
  • werven en selecteren van leerlingen
  • effectief inwerken
  • begeleiden, coachen en instrueren
  • didactische vaardigheden
  • gesprekstechnieken
  • feedback geven
  • waarnemen en beoordelen
  • leerlingen stimuleren en motiveren
  • beoordelings- en functioneringsgesprekken

Online & klassikaal leren

De SVH Leermeester opleiding volg je deels online, gecombineerd met praktijkgerichte training. Zo leer je flexibel, maar mét persoonlijke begeleiding en toetsing.

Benefits

[tribe_events_list category="SVH Leermeester" limit="10" city="yes"]

VAT exempt 0.0%

Good to know: all our courses are exempt from VAT, so you do not pay VAT on the course fee.

Member discount The Horecabond 20%

A member of The Horecabond? Enjoy a 20% discount on our courses.

50% discount on Entree Magazine

Sign up for the course and receive a subscription to Entree Magazine at a 50% discount.

FREQUENTLY ASKED QUESTIONS

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Who is this course aimed at?

The SVH Hospitality Mentor course is intended for staff who supervise apprentices or trainees in the hospitality sector. This includes business owners, supervisors, managers and experienced staff who are responsible for training (apprentice) staff within an accredited training organisation.

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

How long does the course last and what is the study load?

The SVH Hospitality Mentor course is a three-day training programme, supplemented by online learning activities. In addition to the course days, you will work independently on your portfolio and prepare for the exam. The course workload is easy to balance with work.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This additional content covers everything an hospitality employee needs to know about giving good advice to the guests and hobbyist at home about wine and food.

How does the exam work, and when do I take it?

The SVH Instructor examination consists of three parts:

  1. Portfolio (you’ll be working on this during the course)

  2. Role-play: Coaching & Guidance (oral practical exam)

  3. Written theory exam comprising 30 multiple-choice questions

Wanneer alle onderdelen met een positief resultaat zijn afgerond, ben je geslaagd.

Can I have an invoice made out in the company’s name?

Yes, when you register, you can specify that you would like to receive an invoice in your company’s name. For any questions regarding reimbursement or tax deductibility, we recommend that you contact your bookkeeper or accountant.

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

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