SVH ACCREDITED | 98% OF OUR STUDENTS RECOMMEND US
SVH ACCREDITED | 98% OF OUR STUDENTS RECOMMEND US
FOOD | WINE | HOSPITALITY
Do you work in the hospitality industry or sell alcohol? Learn how to serve alcohol responsibly, recognise risks and act professionally in difficult situations. Take the course entirely online and prepare specifically for the official SVH Social Hygiene exam.
20% discount
via De Horecabond
€375,-
Exam included
8 to 12 hours
Self-study
E-learning
4 months’ access
Social Hygiene is all about working responsibly and safely in an environment where alcohol is served or sold. You will learn which rules apply, how to recognise risky behaviour, and how to act professionally when a situation calls for it.
Find out what the rules are regarding serving and selling alcohol, and what responsibilities these entail.
Learn to recognise the signs of excessive alcohol consumption and know when to intervene or refuse to serve any more.
Gain an understanding of the risks associated with drug use, smoking and gambling, and learn how to deal with these responsibly within a hospitality business.
Learn how to draw up, communicate and enforce clear house rules when guests cross the line.
Learn how to deal professionally with aggression, violence and (sexual) harassment, and discover how to prevent situations from escalating as far as possible.
Learn how to create a safe environment for guests and staff without compromising on hospitality.
No fixed class days or travel time. You’ll have four months’ access to the online learning environment and can decide for yourself where and when to study. Ideal if you want to combine the course with work or irregular shifts in the hospitality industry.
The course combines clear theory with various ways of practising actively:
Allow for around 8 to 12 hours of self-study to complete the course and prepare for the exam.
Managers of hospitality businesses and off-licences subject to the Alcohol Act are required to have sufficient knowledge and understanding of social hygiene. The qualification is therefore essential for many business owners and managers to be able to carry out their duties. The exact requirements that apply to your organisation may depend on the type of business and the licence held.
This course is intended for people who hold positions of responsibility within a business where alcohol is served or sold and who are required or wish to demonstrate their knowledge of social hygiene.
The official SVH Social Hygiene exam is included in this online course. The e-learning programme provides targeted preparation for the exam, with explanations, practice questions and exam simulations.
The computer-based exam consists of 40 multiple-choice questions and lasts 40 minutes. You will pass if you answer at least 29 questions correctly. Upon successfully completing the official exam, you will be awarded the SVH Diploma in Social Hygiene.
SVH-ACCREDITED | 92% PASS RATE
Do you work in an environment where alcohol is served or sold, and do you need the Social Hygiene certificate? Prepare for the official SVH exam entirely online and at your own pace.
20% discount
via De Horecabond
€375,-
Exam included
8 to 12 hours
Self-study
E-learning
4 months’ access
SVH-ACCREDITED | 92% PASS RATE
20% discount
via De Horecabond
€375,-
Exam included
8-12 hours
Self-study
E-learning
4 months' access
Do you work in an environment where alcohol is served or sold, and do you need the Social Hygiene certificate? Prepare for the official SVH exam entirely online and at your own pace.
SVH-ACCREDITED | 92% PASS RATE
Everything you need to know about the SVH Social Hygiene online course at WTOL Academy.
SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl
You will follow an online preparatory course (e-learning) to prepare for the official SVH Social Hygiene exam. SVH states that you can take the exam to obtain the SVH Social Hygiene Diploma.
Many businesses that serve or sell alcohol are required by the Licensing Act to meet the Social Hygiene requirement. SVH refers to this as the ‘Statement of Knowledge and Insight into Social Hygiene’. If you are unsure whether this is mandatory in your situation (for instance, in specific paracommercial settings), check your licence or local council requirements, or contact WTOL for advice.
SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.
The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.
This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.
Game learning, that’s learning through entertainment. By offering information and/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning│Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.
SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.
Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.
You will have 4 months of access to the learning modules. This is usually plenty of time to learn the material and revise in preparation for the exam.
The SVH exam is conducted as a multiple-choice examination (40 questions are typically specified in the exam description).
WTOL can tell you exactly how the scheduling and administration are arranged for your package (as you have indicated that the exam is included).
The e-learning is your preparation. You will obtain the SVH diploma after passing the official exam.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl
Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl
Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.
Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.
Werk je in de horeca of verkoop je alcohol? Dan kun je volgens de Alcoholwet moeten voldoen aan de eis Sociale Hygiëne. Met deze online cursus bereid je je gericht voor op het officiële SVH-examen en het behalen van je SVH Diploma Sociale Hygiëne.
Bij WTOL Academy leer je volledig online, in je eigen tempo en op de momenten die jou uitkomen. Zonder klassikale lessen, zonder onnodig lange theorie, maar met een duidelijke opbouw en praktische voorbereiding op het examen.
De e-learning is overzichtelijk opgebouwd en helpt je stap voor stap toe te werken naar het examen. Je leert via afwisselende lesvormen, zodat de stof beter blijft hangen en je gericht kunt oefenen.
Wat je kunt verwachten:
Je volgt de cursus waar en wanneer je wilt, via desktop, tablet of mobiel.
Met deze online cursus kies je voor een flexibele en praktische manier van leren.
Included:
Deze cursus is geschikt voor iedereen die zich wil voorbereiden op het examen Sociale Hygiëne en voor functies waarbij kennis van Sociale Hygiëne nodig is. Denk bijvoorbeeld aan:
De eis Sociale Hygiëne is relevant voor bedrijven waar alcohol wordt geschonken of verkocht. Twijfel je of dit voor jouw situatie geldt, dan is het verstandig om dit vooraf goed te controleren.
Met deze online cursus bereid je je gestructureerd en efficiënt voor op het examen.
Je kiest voor WTOL omdat je:
Deze cursus is ideaal voor wie doelgericht wil leren zonder afhankelijk te zijn van vaste lesmomenten.
Wil je eerst zien of deze manier van leren bij je past? Bekijk dan gratis een aantal lesmodules. Zo krijg je direct een goed beeld van de opbouw, de uitleg en de leerstijl van de training.
Bekijk gratis lesmoduleGood to know: all our courses are exempt from VAT, so you do not pay VAT on the course fee.
A member of The Horecabond? Enjoy a 20% discount on our courses.
Sign up for the course and receive a subscription to Entree Magazine at a 50% discount.
SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl
You will follow an online preparatory course (e-learning) to prepare for the official SVH Social Hygiene exam. SVH states that you can take the exam to obtain the SVH Social Hygiene Diploma.
Many businesses that serve or sell alcohol are required by the Licensing Act to meet the Social Hygiene requirement. SVH refers to this as the ‘Statement of Knowledge and Insight into Social Hygiene’. If you are unsure whether this is mandatory in your situation (for instance, in specific paracommercial settings), check your licence or local council requirements, or contact WTOL for advice.
SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.
The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.
This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.
Game learning, that’s learning through entertainment. By offering information and/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning│Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.
You will have 4 months of access to the learning modules. This is usually plenty of time to learn the material and revise in preparation for the exam.
The SVH exam is conducted as a multiple-choice examination (40 questions are typically specified in the exam description).
WTOL can tell you exactly how the scheduling and administration are arranged for your package (as you have indicated that the exam is included).
The e-learning is your preparation. You will obtain the SVH diploma after passing the official exam.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl
Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl
Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.
Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.