SVH ACCREDITED | 98% OF OUR STUDENTS RECOMMEND US

FOOD | WINE | HOSPITALITY

SVH Beverage Knowledge Online Course

Discover the world of coffee, tea, digestifs and cocktails. Learn to recognise, prepare and serve different drinks correctly, so that you can advise your guests with greater knowledge and confidence.

20% discount

via De Horecabond

€299,-

100% online

25 hours

Self-study

E-learning

4 months' access

What you'll learn during SVH Beverage Knowledge Online

A good knowledge of drinks helps you not only to serve something, but also to understand what you are serving. You will learn about the key characteristics, preparation methods and serving techniques for different categories of drinks, and apply this knowledge directly in practice.

Everything about coffee

Learn about different types of coffee and brewing methods, and discover how to prepare and serve popular coffee drinks correctly.

Learn more about tea

Find out where tea comes from, how tea leaves are processed, and how different types of tea and quality grades are produced.

Recognising digestives

Learn about different types of digestifs and discover how to serve them properly and which glasses are best suited to each.

Understanding Cocktails

Discover different types of cocktails, ingredients and preparation methods, and learn how to serve cocktails properly.

Preparation & serving

Learn which preparation and serving techniques are appropriate for different drinks, and how temperature, presentation and glassware influence the experience.

Providing better advice to guests

Use your knowledge of drinks to answer guests’ questions, make appropriate suggestions and offer advice with greater confidence.

Innovative learning

The basics of drinks, flexible and online

You’ll have four months’ access to the online learning environment and are completely free to decide when and where you study. This makes it easy to combine the course with work, study or other commitments.

The e-learning course is structured around knowledge, understanding and practical application. You will learn the theory and then actively work through questions and exercises.

You should allow for around 25 hours of self-study to complete the entire course. You’ll have access for four months, so you can decide for yourself how to spread these study hours.

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Who is SVH Beverage Knowledge for?

This course is suitable for anyone working with drinks in the hospitality industry who wishes to develop a broad foundation in coffee, tea, digestifs and cocktails. No previous experience or specific prior knowledge is required.

This course is well suited to:

SVH Beverage Knowledge Online is an entry-level course. You therefore do not need to have completed any previous training or have any prior experience. An interest in the hospitality industry and drinks is all you need to get started.

SVH-ACCREDITED | 92% PASS RATE

Expand your knowledge of beverages

From a good cup of coffee to the perfect after-dinner drink: with a broad knowledge of drinks, you can advise guests more effectively and serve drinks more professionally. Take the SVH Beverage Knowledge Online course at a time that suits you and build a solid foundation for your career in the hospitality industry.

20% discount

via De Horecabond

€299,-

100% online

25 hours

Self-study

E-learning

4 months' access

SVH-ACCREDITED | 92% PASS RATE

Expand your knowledge of beverages

20% discount

via De Horecabond

€299,-

100% online

25 hours

Self-study

E-learning

4 months' access

From a good cup of coffee to the perfect after-dinner drink: with a broad knowledge of drinks, you can advise guests more effectively and serve drinks more professionally. Take the SVH Beverage Knowledge Online course at a time that suits you and build a solid foundation for your career in the hospitality industry.

SVH-ACCREDITED | 92% PASS RATE

Frequently asked questions

Everything you need to know about the SVH Beverage Knowledge Online course at WTOL Academy.

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Which level is most suitable for me?

The demand for education is increasing rapidly as people seek more knowledge. In addition to our practical training courses, we use modern digital learning methods such as E-learning, Game-learning and Mobile learning.
Below is an overview of the different knowledge levels:
– Level 1 (Basic)
– Level 2 (Intermediate)
– Level 3 (Advanced)
– Level 4 (Expert)

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

What does E-learning | Game learning involve?

Game learning, that’s learning through entertainment. By offering information and/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning│Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm taking a training course, do I have to take an exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This extra content relates to everything an employee in the hospitality industry needs to know within certain functions in order to be able to give good advice to the guest. But also the hobbyist at home, who wants to know more about wine and food.

I'm an entrepreneur. Are the costs for training tax deductible?

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

FOOD | WINE | HOSPITALITY

SVH Drinks Knowledge online course

PROGRAM

Do you want to learn more about the fascinating world of beverages? Looking to improve your skills as a barista, tea sommelier or cocktail specialist? Whatever your goal is, with this online SVH drinks knowledge training, we offer everything you need! Learn about various preparation methods, serving techniques and much more! This online course covers coffee, tea, digestifs and cocktails. No prior experience is required—only a passion for coffee, tea, digestifs and cocktails! And, of course, a desire to learn…

What are the benefits?
√ Game learning combines learning and practice with fun.
√ Convenience versus time: learn whenever and wherever it suits you.
√ Unlimited repetition.
√ Feedback per question.
√ Easy progression to various SVH qualifications
√ Available 24/7 anywhere in the world

Coffee: In the hospitality industry, coffee is served at any time of the day. Many guests return specifically for a good coffee. What types of coffee can you serve? How do you serve the various coffee drinks?

Tea: How and where does tea grow? In what ways are tea leaves processed and how do the differences between tea categories arise?

Digestifs: A digestif is a drink served after a meal to aid digestion. What is the perfet serve of a digestif? Learn to use to perfect ingredients in standard measures with the perfect glass.

Cocktails: You can vary endlessly with cocktails once you know their characteristics, which ingredients you can use, and how to serve them at their best. What types of cocktails are there and how can you experiment with cocktails?

E-learning licence duration: The licence for the e-learning program is valid for 4 months. After this period, the licence will expire automatically. Still have doubts? Take a FREE look at our e-learning modules first.

Benefits

Knowledge Test & Training Advice

Introduction to E-learning

VAT exempt 0.0%

Good to know: all our courses are exempt from VAT, so you do not pay VAT on the course fee.

Member discount The Horecabond 20%

A member of The Horecabond? Enjoy a 20% discount on our courses.

50% discount on Entree Magazine

Sign up for the course and receive a subscription to Entree Magazine at a 50% discount.

FREQUENTLY ASKED QUESTIONS

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Which level is most suitable for me?

The demand for education is increasing rapidly as people seek more knowledge. In addition to our practical training courses, we use modern digital learning methods such as E-learning, Game-learning and Mobile learning.
Below is an overview of the different knowledge levels:
– Level 1 (Basic)
– Level 2 (Intermediate)
– Level 3 (Advanced)
– Level 4 (Expert)

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

What does E-learning | Game learning involve?

Game learning, that’s learning through entertainment. By offering information and/or skills in game form, we make learning, discovering and experiencing fun. You stay motivated and the knowledge you gain sticks better and is available in your own time. The E-learning│Game Learning contains a unique learning method. The program is built on knowledge, insight and application. It can, therefore, be quite challenging to answer the questions. We do strongly recommend that you first go through the lessons thoroughly before answering the questions.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This additional content covers everything an hospitality employee needs to know about giving good advice to the guests and hobbyist at home about wine and food.

I'm an entrepreneur. Are the costs for training tax deductible?

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

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