Emergency Response Officer (ERO)
If you have employees, the Working Conditions Act (Arbowet) obliges you to have at least one emergency response officer (BHV’er/ERO) present within your organisation at all times.
Dealing with aggression
Would you like to prepare your employees effectively for situations involving inappropriate behaviour or aggression?
This training helps them to respond appropriately, de-escalate conflicts and increase workplace safety.
Inappropriate behaviour online
Unfortunately, inappropriate behaviour and aggression can occur in many environments. Whether you work in education, health care, security, or any other sector that involves regular interaction with the public, it is essential to handle this interaction effectively.