Emergency Response Officer (ERO)
If you have employees, the Working Conditions Act (Arbowet) obliges you to have at least one emergency response officer (BHV’er/ERO) present within your organisation at all times.
Dealing with aggression
Would you like to prepare your employees effectively for situations involving inappropriate behaviour or aggression?
This training helps them to respond appropriately, de-escalate conflicts and increase workplace safety.
Service assistant
Service in a restaurant or brasserie is essential – together with the kitchen team, you ensure that guests have an unforgettable hospitality experience. You listen to their wishes, take orders, prepare them and serve them. Does this appeal to you?
Inappropriate behaviour online
Unfortunately, inappropriate behaviour and aggression can occur in many environments. Whether you work in education, health care, security, or any other sector that involves regular interaction with the public, it is essential to handle this interaction effectively.
HACCP Online
With this Online HACCP (Hazard Analysis and Critical Control Points) course, you will learn everything you need to work safely and hygienically within your company in the food industry.
SVH Socia Hygien Online
Do you work in hospitality or sell alcohol? If so, the Licensing Act requires you to hold a Social Hygiene diploma. This online course helps you meet this requirement quickly and efficiently – without classroom sessions or thick books.
SVH Beverage Knowledge Online
Do you want to learn more about the fascinating world of beverages? Looking to improve your skills as a barista, tea sommelier or cocktail specialist? Whatever your goal is, with this online SVH drinks knowledge training, we offer everything you need! Learn about various preparation methods, serving techniques and much more!
Hospitality Marketing
This course provides the essential knowledge needed to set up an effective marketing strategy for your catering business or company. You mainly acquire practical knowledge and you can use it for years to come.
Cocktail training
Do you want to steal the show behind the bar like a true bartender? Then come to our cocktail training, where we will teach you all the basic techniques of a bartender. What exactly is the difference between shaking and stirring? Why do you use these techniques for certain cocktails?
Barista Basics
Do you want to make coffee more professionally in the hospitality industry or take your barista skills to the next level? Or are you simply a true coffee lover who wants to finally understand what goes into making a really good espresso or cappuccino? During the Barista Basics Training, you’ll learn the fundamentals of the craft in a practical and inspiring way.