SVH ACCREDITED | 98% OF OUR STUDENTS RECOMMEND US

FOOD | WINE | HOSPITALITY

SVH Hospitality Mentor Course

Would you like to become a hospitality trainer and provide professional guidance to apprentices, work experience students or new staff? During the SVH Mentor in the Hospitality course, you will learn how to pass on your professional knowledge and how to coach and mentor staff in a practical setting. In this way, you will develop the skills you need as a hospitality trainer and prepare specifically for the SVH Mentor in the Hospitality diploma.

20% discount

via De Horecabond

€1195,-

Exam included

3 training days

E-learning included

2 languages

Dutch or English

What you'll at the course
Hospitality Mentor

During the Hospitality Mentor course, you will learn how to provide professional guidance to apprentices, trainees and new staff on the work floor. You’ll develop the skills you need as a mentor in the hospitality sector: from selecting and inducting apprentices to coaching, giving feedback and assessing performance. In this way, you’ll learn not only how to pass on professional knowledge, but also how to create a safe and motivating learning environment as a practical mentor.

Recruitment and selection

You will learn how to recruit and select suitable trainees based not only on their knowledge and experience, but also on their motivation, attitude to learning and how well they fit in with the company and the team.

Communication & conversations

You will develop your communication skills and practise various conversation techniques.

Effective induction

You will learn how to settle new pupils in effectively.

Guiding, coaching and instructing

You will develop the skills needed to guide, coach and instruct pupils. This also covers teaching skills.

Giving feedback and motivating

You will learn how to give feedback and how to encourage and motivate pupils.

Observing, assessing and conducting interviews

You will teach pupils how to observe and evaluate. You will also practise conducting appraisal and performance reviews.

For whom is SVH Mentor in the Hospitality?

Would you like to become a mentor in the hospitality industry and provide professional guidance to apprentices, trainees or junior staff? The SVH Hospitality Mentor course is designed for hospitality professionals who wish to take responsibility for the training and development of staff on the work floor.

The course is suitable for, amongst others:

During the course, you will develop the practical and teaching skills needed to guide, instruct, coach and assess pupils. Upon successfully passing the exam, you will receive the official SVH Hospitality Mentor diploma.

Upon successful completion of the course and the exam, you will receive the official SVH Mentor in the Hospitality diploma.

Man met Laptop. afbeelding voor Kennismaking met E-learning
Practical and flexible learning

How the Hospitality Mentor course works

The SVH Mentor in the Hospitality course is a practical, three-day training programme for training supervisors, combining classroom-based lessons with e-learning and assignments based on your own work environment. You will study part of the theory independently and use the course days primarily to practise dealing with situations you will encounter as a mentor in the hospitality industry.

During the course, you will work step by step on your SVH Hospitality Mentor portfolio and practise coaching, mentoring and appraisal interviews. This allows you to apply what you learn directly in the workplace and prepare specifically for the SVH Mentor in the Hospitality exam.

SVH Hospitality Mentor diploma & exam

The SVH Hospitality Mentor course provides targeted preparation for the official SVH Hospitality Mentor exam. During the course, you will work through the various exam components step by step, so that you know what is expected of you and can practise sufficiently in a practical setting.

The Mentor in the Hospitality examination consists of three parts:

1. SVH Hospitality Mentor portfolio

During the course, you will compile your Mentor portfolio. This consists of practical assignments through which you demonstrate that you can apply the duties of a mentor in the workplace.

2. Role-play: Coaching & Guidance

During this practical exam, you will demonstrate how you guide, coach and support a trainee in various work situations.

3. Hospitality Instructor theory exam

The Mentor in the Hospitality theory exam consists of 30 multiple-choice questions covering the knowledge and skills taught during the course.

If you pass all three components, you will receive the official SVH Hospitality Mentor diploma, including an instructor pin.

SVH-ACCREDITED | 92% PASS RATE

Become Mentor in the Hospitality

Would you like to become a mentor in the hospitality industry and provide professional guidance to apprentices or trainees? The SVH Hospitality Mentor course will help you develop the practical and teaching skills needed to coach and mentor staff on the work floor.

Upon successfully passing the exam, you will receive the official SVH Hospitality Mentor diploma and will be ready to pass on your knowledge and experience to the next generation of hospitality professionals.

20% discount

via De Horecabond

€1195,-

Exam included

3 training days

Including innovative E-learning

Two language options

Dutch or English

SVH-ACCREDITED | 92% PASS RATE

Become Mentor in the Hospitality

20% discount

via De Horecabond

€1195,-

Exam included

3 training days

Including E-learning

Two language options

Dutch or English

Would you like to become a mentor in the hospitality industry and provide professional guidance to apprentices or trainees? The SVH Hospitality Mentor course will help you develop the practical and teaching skills needed to coach and mentor staff on the work floor.

Upon successfully passing the exam, you will receive the official SVH Hospitality Mentor diploma and will be ready to pass on your knowledge and experience to the next generation of hospitality professionals.

SVH-ACCREDITED | 92% PASS RATE

Frequently asked questions about the Hospitality Mentor course

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Voor wie is deze cursus bedoeld?

De SVH Leermeester cursus is bedoeld voor medewerkers die leerlingen of stagiairs begeleiden in de horeca. Denk aan ondernemers, leidinggevenden, managers en ervaren medewerkers die verantwoordelijk zijn voor het opleiden van (lerende) medewerkers binnen een erkend leerbedrijf.

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

Hoe lang duurt de cursus en wat is de studiebelasting?

The SVH Hospitality Mentor+ course is a three-day training programme, supplemented by online learning activities. In addition to the course days, you will work independently on your portfolio and prepare for the exam. The course workload is easy to balance with work.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This extra content relates to everything an employee in the hospitality industry needs to know within certain functions in order to be able to give good advice to the guest. But also the hobbyist at home, who wants to know more about wine and food.

Hoe werkt het examen en wanneer doe ik dat?

Het SVH Leermeester examen bestaat uit drie onderdelen:

  1. Portfolio (je werkt hier tijdens de cursus aan)

  2. Role-play: Coaching & Guidance (oral practical exam)

  3. Schriftelijk theorie-examen met 30 meerkeuzevragen

Wanneer alle onderdelen met een positief resultaat zijn afgerond, ben je geslaagd.

Kan ik een factuur op bedrijfsnaam krijgen?

Ja, je kunt bij inschrijving aangeven dat je een factuur op bedrijfsnaam wilt ontvangen. Voor vragen over vergoeding of aftrekbaarheid adviseren wij om contact op te nemen met je boekhouder of accountant.

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

FOOD | WINE | HOSPITALITY

SVH Leermeester cursus (Horeca)

Wil je leerlingen of jonge medewerkers begeleiden binnen jouw horecabedrijf? Dan is de SVH Leermeester cursus essentieel. Om een erkend leerbedrijf te worden én te blijven, moet er minimaal één gediplomeerd SVH Leermeester binnen het bedrijf werkzaam zijn.

Als leermeester speel je een sleutelrol in de ontwikkeling van (jonge) medewerkers. Je draagt vakkennis over, begeleidt in de praktijk en zorgt voor een veilige, leerzame werkomgeving. De kwaliteit van jouw begeleiding is direct van invloed op het succes van de leerling én het leerbedrijf.

Goed om te weten:
De SVH Leermeester cursus is ook

volledig online

te volgen.

SVH Leermeester – 3-daagse leermeestertraining

De SVH Leermeester cursus is een intensieve, praktijkgerichte training waarin je leert hoe je leerlingen effectief begeleidt op de werkvloer. Je ontwikkelt niet alleen didactische vaardigheden, maar leert ook hoe je inspeelt op de leerling van nu.

Na afronding ben je bevoegd om leerlingen te begeleiden en kun je namens jouw bedrijf de erkenning als leerbedrijf aanvragen. (Let op: de lesdagen zijn om de week)

Wat leer je tijdens de SVH Leermeester cursus?


Tijdens de cursus krijg je inzicht in de belangrijkste werkprocessen van een leermeester én leer je deze toepassen in de dagelijkse praktijk.

Je leert onder andere:

  • leerlingen werven en selecteren
  • leerlingen introduceren en effectief inwerken
  • begeleiden, coachen en instrueren op de werkvloer
  • voortgang bewaken en ontwikkeling stimuleren
  • gesprekken voeren (feedback-, beoordelings- en voortgangsgesprekken)
  • omgaan met motivatie, generatieverschillen en leerstijlen
  • leerlingen beoordelen op een objectieve en constructieve manier
  • begeleidingstrajecten opstellen en evalueren

De focus ligt op praktische toepasbaarheid: wat kun je morgen anders doen op de werkvloer?

Examen & diploma: SVH Leermeester


De SVH Leermeester training leidt toe naar het verplichte SVH Leermeester diploma. Het examen bestaat uit drie onderdelen:

  1. Portfolio
    Dit stel je samen gedurende de training, op basis van opdrachten uit de praktijk.
  2. Rollenspel Coachen & Begeleiden
    Een mondeling praktijkexamen waarin je laat zien hoe je leerlingen begeleidt.
  3. Schriftelijk theorie-examen
    Een examen met 30 meerkeuzevragen.

Wanneer je voor alle onderdelen een voldoende behaalt, ben je geslaagd. Je ontvangt het officiële SVH Leermeester diploma inclusief het bijbehorende leermeesterspeldje.

Voor wie is de SVH Leermeester cursus bedoeld?

De SVH Leermeester cursus is bedoeld voor:

  • ondernemers en eigenaren van horecabedrijven
  • leidinggevenden en managers
  • medewerkers die leerlingen gaan begeleiden
  • bedrijven die (opnieuw) erkend leerbedrijf willen worden

Na het behalen van je diploma word je aangemeld bij SVH. Het bedrijf waar je werkt kan vervolgens de erkenning als leerbedrijf aanvragen.

Toelatingseisen

  • Je hebt een goede basisopleiding met succes afgerond
  • Je beschikt over voldoende beheersing van de Nederlandse taal
  • Je werkt in of voor een erkend (of aan te melden) leerbedrijf

Waarom kiezen voor de SVH Leermeester cursus bij WTOL?

Met de nieuwste update van de training biedt WTOL een actuele en praktijkgerichte leermeesteropleiding die aansluit bij de hedendaagse werkvloer.

Wat deze cursus onderscheidt:

  • vernieuwde online leeromgeving
  • interactieve trainingen met praktijkvoorbeelden
  • concrete tools voor begeleiding van jongeren
  • aandacht voor motivatie, binding en behoud van medewerkers
  • inzicht in omgaan met generaties (zoals Gen Z en millennials)


Je leert niet alleen wat je moet doen als leermeester, maar vooral hoe je dat effectief doet.

Inhoud van de training (overzicht)

Tijdens de SVH Leermeester cursus komen onder andere de volgende onderwerpen aan bod:

  • communicatieve vaardigheden
  • werven en selecteren van leerlingen
  • effectief inwerken
  • begeleiden, coachen en instrueren
  • didactische vaardigheden
  • gesprekstechnieken
  • feedback geven
  • waarnemen en beoordelen
  • leerlingen stimuleren en motiveren
  • beoordelings- en functioneringsgesprekken

Online & klassikaal leren

De SVH Leermeester opleiding volg je deels online, gecombineerd met praktijkgerichte training. Zo leer je flexibel, maar mét persoonlijke begeleiding en toetsing.

Benefits

[tribe_events_list category="SVH Mentor in the hospitality" limit="10" city="yes"]

VAT exempt 0.0%

Good to know: all our courses are exempt from VAT, so you do not pay VAT on the course fee.

Member discount The Horecabond 20%

A member of The Horecabond? Enjoy a 20% discount on our courses.

50% discount on Entree Magazine

Sign up for the course and receive a subscription to Entree Magazine at a 50% discount.

FREQUENTLY ASKED QUESTIONS

What does SVH mean?

SVH stands for: Stichting Vakbekwaamheid Hospitality.
SVH’s core objective is to enhance professional competence in the hospitality sector. Together with partners from hospitality education and the business community, SVH develops (digital) learning resources and teaching methods for vocational education (MBO), trainers and business owners. SVH ensures standards of knowledge by setting examinations and provides insight into the range of training programmes available for the hospitality sector. In this way, they help to ensure that hospitality education is aligned with the needs of the business world; we contribute to innovation and enhance professional competence within the sector. www.svh.nl

Voor wie is deze cursus bedoeld?

De SVH Leermeester cursus is bedoeld voor medewerkers die leerlingen of stagiairs begeleiden in de horeca. Denk aan ondernemers, leidinggevenden, managers en ervaren medewerkers die verantwoordelijk zijn voor het opleiden van (lerende) medewerkers binnen een erkend leerbedrijf.

Why should I take an SVH Training?

SVH is an independent organisation and places great value on transparency and reliability. That’s why they have asked the Foundation Examination Board to provide external supervision of all SVH exams.

The Foundation Examination Board is an independent institution that supervises professional qualifying and/or function-oriented exams. The Examination Board has conducted various audits and found that the SVH exams meet the requirements.

This way we ensure that the quality of your SVH certificates and diplomas is additionally guaranteed.

Hoe lang duurt de cursus en wat is de studiebelasting?

The SVH Hospitality Mentor+ course is a three-day training programme, supplemented by online learning activities. In addition to the course days, you will work independently on your portfolio and prepare for the exam. The course workload is easy to balance with work.

What is the difference between SVH, SDEN and WSET?

SVH, SDEN and WSET are not training courses but exam levels from three independent organisations. To obtain the right diploma, you must find a recognised trainer who meets your requirements. Because WSET is the largest organisation for wine education worldwide, it is often mistakenly seen as an internationally recognised training. In terms of content, the training lags behind SVH and SDEN, which both have industry recognition and international appeal.

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both SVH and SDEN exams. For SVH exams, a plus applies, meaning extra content on practical applicability. This additional content relates to everything a hospitality employee needs to know about giving good advice to guests and hobbyists at home about wine and food.

I'm Taking a Training Course, Do I Have to Take an Exam?

No, that’s not mandatory! But… a successful course/training or education should be crowned with a meaningful diploma, the irrefutable proof that you have a certain level of knowledge. Under the exams section in the main menu, you’ll find the various dates for the official SVH exam. For more information about exams, also see SVH.nl

Theoretical and experimental frameworks.
Theoretical and experimental frameworks apply to both the SVH and SDEN exams. A plus applies to the SVH exams, which means extra content on practical applicability. This additional content covers everything an hospitality employee needs to know about giving good advice to the guests and hobbyist at home about wine and food.

Hoe werkt het examen en wanneer doe ik dat?

Het SVH Leermeester examen bestaat uit drie onderdelen:

  1. Portfolio (je werkt hier tijdens de cursus aan)

  2. Role-play: Coaching & Guidance (oral practical exam)

  3. Schriftelijk theorie-examen met 30 meerkeuzevragen

Wanneer alle onderdelen met een positief resultaat zijn afgerond, ben je geslaagd.

Kan ik een factuur op bedrijfsnaam krijgen?

Ja, je kunt bij inschrijving aangeven dat je een factuur op bedrijfsnaam wilt ontvangen. Voor vragen over vergoeding of aftrekbaarheid adviseren wij om contact op te nemen met je boekhouder of accountant.

Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I'm an employee. Are the costs for training tax deductible?

Study costs are tax-deductible, but there are some conditions attached. The main conditions are:
1) The study costs you incur must be related to earning your income.
2) You can acquire a better position within the company where you work with this wine study.
Check the current rules regarding deduction of study costs at www.belastingdienst.nl

I have a complaint. What should I do?

Do you have a complaint?
If you have a complaint about our services, you can submit it to the management of WTOL Academy BV. We will do our utmost to resolve your complaint to your satisfaction. See also our general terms and conditions.
Description of your complaint
Clearly state in the letter or email what the complaint is and/or why you are not satisfied with the solution. Always include your personal details and account number. You can send your letter to: Click here
Response within 6 weeks
The management of WTOL Academy BV strives to respond in writing as quickly as possible. You will receive a response within 6 weeks at the latest.
Disagree with management’s response
Do you disagree with the management’s response? Then you can turn to the court. In certain cases you can turn to the disputes committee.
Binding decision
The decision of the Disputes Committee is binding for both you and WTOL Academy BV. The Disputes Committee charges fees for handling a dispute. For more information, please contact the Disputes Committee.

My question hasn't been answered. What can I do?

Leave your details here and we’ll contact you within one business day.
You can also contact us directly. We are available by phone on weekdays between 9:00 AM and 5:00 PM. We’re happy to help you.

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